Shipping Policy
Shipping Policy
Thank you for choosing VÖRÐR Moto Parts.
We are committed to manufacturing high-quality motorcycle parts and delivering them safely to customers worldwide.
Order Processing
Most products are manufactured or 3D printed after an order is placed.
Standard processing time:
- 2–5 business days
Custom orders or large orders may require additional production time.
If additional time is required, we will notify you.
Shipping Times
Estimated delivery times:
- 🇪🇺 Europe: 5–10 business days
- 🇺🇸 USA & Canada: 14–21 business days
- 🌍 Rest of the World: 14–35 business days
Delivery times are estimates only and may vary depending on customs clearance, local postal services, weather conditions, holidays, or other circumstances beyond our control.
Order Tracking
Every shipment includes a tracking number.
Tracking information will be sent to your email once your order has been dispatched.
Customs & Import Duties
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges required by their country.
These charges are not included in the purchase price or shipping cost.
Shipping Damage
Please inspect your package immediately after delivery.
If your package or product arrives damaged, contact us within 7 days and provide:
- Order number
- Photos of the damaged product
- Photos of the shipping box
- Photos of the shipping label
Claims reported after this period may not be eligible for compensation.
Lost Packages
If your tracking information indicates that your package has been lost, please contact us.
We will work with the shipping carrier to investigate the shipment and, where appropriate, arrange a replacement or another suitable resolution.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
VÖRÐR Moto Parts is not responsible for delays, additional shipping charges, or delivery failures resulting from incorrect or incomplete shipping information provided by the customer.
Unclaimed or Returned Packages
If a shipment is returned because it was unclaimed, refused by the recipient, or addressed incorrectly by the customer, additional shipping charges may apply before the order can be resent.
Shipping Delays
VÖRÐR Moto Parts is not responsible for shipping delays caused by:
- Customs inspections
- Postal service delays
- Carrier delays
- Weather conditions
- Public holidays
- Force majeure events
- Circumstances beyond our reasonable control
Contact
If you have any questions regarding shipping, please contact us before opening a payment dispute or chargeback.
Email:
Jonas0865@yahoo.com
If a shipment is returned due to unpaid customs duties or taxes, the customer will be responsible for any return shipping costs and applicable reshipping charges.